State Farm® Insurance Agent Jennifer Ortiz
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Robert Cochran
May 10, 2025
4
out of
5
rating by Robert Cochran
"Clean very pleasant staff,"
Chris Clifton
May 9, 2025
5
out of
5
rating by Chris Clifton
"After my mom passed away, Joanna was extremely patient and helpful with helping me to maintain coverage on her property while we worked through settling the estate. Always polite and very responsive whenever I had questions. Can’t thank you enough!"
Regan Corey
May 8, 2025
5
out of
5
rating by Regan Corey
"Elina and Jennifer are great! They are so helpful and answer any questions for new customers!"
We responded:
"Regan, we’re excited to have you as our Neighbor . Elina the staff and I are here to answer your questions any time! Thank you for your review and your business."
Kenneth Hickman
May 2, 2025
5
out of
5
rating by Kenneth Hickman
"The staff is very nice and friendly. Miss Lisa Rogers explained and went over everything with me. Miss Jennifer was very nice and welcomed me in to the State Farm family and I appreciate having an agent that I can talk to. Looking forward in getting to know them more.if you’re looking for a down to earth agent that will explained and take time with you to answer any questions you may have. Jennifer Ortiz and her staff is the place you want to go to."
We responded:
"Thank you Kenneth for your support and your business. Lisa is very thorough in detail. We are happy to hear you appreciate what we work so hard for. Our specialty is to educate you and your family but most of all to protect your most valuable assets! We look forward to assisting you and your family for many years to !"
Oyaonu Esther
January 2, 2025
5
out of
5
rating by Oyaonu Esther
"Eliana Aziz was of a great help to me. Good listener, great communication, fast in helping."
We responded:
"Thank you, Esther for your business. We look forward to extending a long-lasting relationship with you as our neighbor. Customer service is one of our specialties, to listen and help you put a plan in place. Elina does an exceptional job in this area. We appreciate your review."
Leslie Hanley
December 19, 2024
5
out of
5
rating by Leslie Hanley
"Jennifer is very detail oriented, listens and is very attentive. She will help you find exactly what coverage you need and make sure that you understand. I highly recommend this agent and office!!!"
We responded:
"Thank you so much for your review and your business Leslie! We appreciate you! "
Sherri Jerideau
November 15, 2024
5
out of
5
rating by Sherri Jerideau
"This is the very first time that an agent took so much time and dissected a policy and explained everything to me line by line and made sure that I understood what my policy was offering. It not only was business, but she (Jennifer) took time out her busy schedule to minister to me and advise me on some other areas in my life that I was dealing with as well. Get this…Jennifer couldn’t even write the policy I was looking for but she took the time do all of this for me and directed me in the right direction of where to begin. Jennifer’s daughter and Ms.Lisa are just as “GREAT!” Very pleasant attitudes and down to earth. Looking for insurance this definitely needs to be your first go to…JENNIFER ORTIZ STATE FARM!!!"
We responded:
"Thank you Sherri! Our top priority is to educate and help people to understand and make the right decisions to protect themselves and their families. We strive to be known not just as your agent but our Neighbor. We want you to feel welcome anytime to come in have coffee and talk! It means the world to me to have a positive impact on others no matter the situation, Thank you again for your review and sharing your experience! "
Ryan Brunson
November 11, 2024
5
out of
5
rating by Ryan Brunson
"Elina was great very insurable for me with how to handle and get the best out of my insurance through state farm thanks again."
We responded:
"Thank you, Ryan, we appreciate your review and most of all your business!"
Melissa Stewart
November 6, 2024
5
out of
5
rating by Melissa Stewart
"I must say that Elena is AMAZINGLY GREAT! She is a highly knowledgable, people-person who is very friendly & approachable. She's a superb listener who matched me with products that met all my needs! Elena seemed as if she was my friend next door! It was as if she was "in this with me, til the very end!" 🤔....well, kind of literally! I bought life insurance! (LOL) I highly recommend her! She'll get you fixed up & riding in no time! ~Melissa~"
We responded:
"Thank you, Melissa, for your review regarding Elina. Most of all Highlighting our specialty in being your trusted neighbor, where we take pride in educating you to protect all your needs. We look forward to a long-lasting relationship. "
It's Robin With A Peek Inside My Mind&Soul
October 9, 2024
5
out of
5
rating by It's Robin With A Peek Inside My Mind&Soul
"Chelsea, Marissa, & Jennifer made a stressful situation calm again. Their dedication to their clients is top tier by far."
We responded:
"Thank you, Robin! Providing you with options that fit your needs is one of our specialties, we appreciate your business and most of support! "
Miss Shiela
September 26, 2024
5
out of
5
rating by Miss Shiela
"Chelsea and Jennifer are quick to respond to my questions. I appreciate their availability."
We responded:
" Chelsea does a great job and were Blessed to have her on our Team! Customer service is our specialty, and we Thank you for your appreciation and most of all your business. "
Bradley Smith
August 14, 2024
5
out of
5
rating by Bradley Smith
"Super helpful got me covered fast at a good rate highly recommended thank you again Mrs Jennifer ❤️"
We responded:
"You're most Welcome Bradley! I am glad the team was able to get this handled for you. We appreciate your support and your review!"
Debra Van
May 28, 2024
4
out of
5
rating by Debra Van
"I have been with Jennifer for over 6 years. Thank goodness I have never had to us my insurance. Her office always takes time to answer all my questions."
We responded:
"Thank you Debra, we appreciate your review and your business! "
Andy Coates
April 26, 2024
5
out of
5
rating by Andy Coates
"After moving from Florida, Lisa was great in getting us all setup with all of our insurances. We even added life insurance! Lisa explains everything thoroughly and makes sure we know what we are signing up for. I have had State Farm insurance for many years and the team at Jennifer Ortiz made it an easy decision to stay with them for many more years!"
We responded:
"Thank you Andy! We're happy to have you as a new Neighbor to Walterboro and our agency. Lisa is passionate about making sure she provides a clear and full understanding of proper protection. We appreciate your trust and your business!"
Samantha Hathcock
March 3, 2024
5
out of
5
rating by Samantha Hathcock
"Amazing Staff! Amazing service!!"
We responded:
"We appreciate you! Most of all, thank you for trusting us to protect your risk and insurance needs! "
Leslie Richburg
January 30, 2024
5
out of
5
rating by Leslie Richburg
"Great"
We responded:
"Thank you Leslie, for your business and your review. "
Felix
January 8, 2024
5
out of
5
rating by Felix
"Got home insurance thru Jennifer Ortiz.miss Barnes did the process.excellent, efficient and friendly group...I will recomend Ortiz agency to all folks I know...Felix A Soto"
We responded:
"Felix- Chelsea does an excellent job with being efficient and thorough. Thank you for trust in us to insure your home and most of all your review! "
PastorVal Strong-Jarrell
January 2, 2024
5
out of
5
rating by PastorVal Strong-Jarrell
"I have been with State Farm Insurance Jennifer Ortiz since 2022 and all the staff have been very helpful and pleasant to do business with. However, I must commend one staff member in particular Mr. Joe Coaler (I hope I’m spelling the last name correctly) who I have been contacted by several times for various reasons and Joe has been exceptionally professional, helpful and always maintains his same demeanor whenever we speak. He makes it very easy to get any issues resolved and I find it a pleasure doing business with this particular agency. Kudos to Jennifer for hiring great staff to represent her company. PastorVal Jarrell 3/3/2023"
We responded:
"Thank you, Ms. Jarrell, for your kind words and acknowledging Jo! He is truly passionate about helping our customers. We don't have a Jake in the office, but Jo is defiantly the next best thing. We appreciate your business and again, your review."
Chris Easter
December 22, 2023
5
out of
5
rating by Chris Easter
"very professional and People are concern with your well being."
We responded:
"Thank you for your review Chris. It's so important to us to make sure that We provide you with all options to properly protect what matters most to you! We appreciate your trust and your business!"
Shawna Posey
December 22, 2023
5
out of
5
rating by Shawna Posey
"Chelsea was extremely helpful when I was looking for a life policy. Everyone in the office is super nice and willing to help with anything you need! Highly recommend Jennifer Ortiz and the girls at State Farm."
We responded:
"Thank you, Shawna, for you review and your business! Chelsea is great and when it comes to protecting you and your family, she is passionate to help! "
Preston Snow
December 18, 2023
5
out of
5
rating by Preston Snow
"Emily da best"
We responded:
"Hi Preston, thank you for pointing out that Emily is exceptional in providing the best customer service. We appreciate you and your review! "
Patricia Shepard
December 4, 2023
5
out of
5
rating by Patricia Shepard
"I give Jennifer Ortiz and staff a 5 star they are so professional and work out any concerns y’all are amazing Thank you for all y’all do have a merry merry Christmas and a Bless New Year’s"
We responded:
"Thank you, Patricia, for your trust in our agency. We appreciate your business and your review. "
Janice Foster
October 26, 2023
5
out of
5
rating by Janice Foster
"This company has given me the best customer service experience that I have ever received from any insurance agency. Thank you so much Jennifer Ortiz for that wealth of knowledge that I received on yesterday regarding the different policies that we discussed."
We responded:
"Janice- It was such a pleasure meeting with you yesterday. Providing education is our specialty, glad you valued your appointment and shared your experience. Your review and your business are greatly appreciated. "
Tres Waters
October 23, 2023
5
out of
5
rating by Tres Waters
"I was helped by Mr. Joe Cooler who did a fantastic job getting me covered!"
We responded:
"Hi Tres! We're excited to have you as one of our newest neighbors! Jo does a great job educating and allowing you to put a personal price plan in place that is important to your needs. We appreciate your business and your review!"
Rhonda M 4 Him
August 31, 2023
5
out of
5
rating by Rhonda M 4 Him
"Very accommodating & efficient. Would highly recommend. (Lisa)"
We responded:
"Rhonda, we appreciate your business. Thank you for recognizing Lorena and what she strives to do for our customers. Again, thank you for your review."